Predator x34 Color banding

jugjugjenen
jugjugjenen Member Posts: 1 New User

My monitor has color banding (gray) is there a way to fix this? I noticed that some owners said it can be fixed with a simple firmware update, however I called the acer service center here in my country (Philippines) and they don't even know what color banding. Can anyone help me with this?

Answers

  • Vandragorax
    Vandragorax Member Posts: 124 Die Hard WiFi Icon

    If your monitor has banding, it will be with the blue colour.  This was a known problem with very early X34's.  It would appear that you have a very early version of the monitor if this is the case.

     

    You definitely need to go through Acer support to get them to repair your monitor, but unfortunately I think it means sending it off to one of their service centers.  They currently haven't released a DIY firmware updater.

     

    Hopefully an Acer rep from here can help you get in contact with the correct team, and work with them, as this is definitely a known issue and their support team in your region (Asia) should know about it.