I keep getting an error message while trying to reset windows

pebbles45112000
pebbles45112000 Member Posts: 1 New User

I have an acer aspire v 17 nitro laptop with windows 10. I was trying to reset it but after it wiped the drive clean and started to reinstall windows, I got a pop up box that says " the computer  restarted unexpectedly or encountered an unexpected error. Windows cannot proceed, to install windows, click "ok" to restart the installation." But when I click ok, the box goes away for a sec, and then comes back with the same message. Its stuck in a loop. How can I fix this?