Acer V7-582PG with WIN10 - battery not recognized

mikromax
mikromax Member Posts: 4 New User

Acer V7-582PG with WIN10 - battery not recognized
Hi guys
I have the Acer V7-582PG with WIN10
The problem is that the battery does not charge. In the icons bar appears "0% charged and charging" only for 2 seconds and after that the sistem shows "NO BATTERY detected".
I have changed the battery but the problem persist.
If I try to upgrade the BIOS, when run the program ZRQ_244 appears the messege
"please insert the system battery" SO I cant make the upgrade.

Any help with this problem?

 

Moved the message to the English forums. imageAcer-Jose ES Moderador