E5-552G - can't find Bluetooth headset

Carnelust
Carnelust Member Posts: 1 New User

I just got this computer a few days ago and it seems to function allright with the exception that it can't find any of my Bluetooth headsets. It could pair with my Windows 10 phone so there is SOME functionality intact but it can't even find any of the headsets I've tried. I've tried downloading new drivers but nothing has worked so far.

 

I know the headsets work because I have tried pairing them with other devices and have had no issue, but my computer can't find them at all when I search for Bluetooth devices.

 

If I need to uninstal and re-install drivers in a specific order or anything I'd really appreciate some help on what steps to take, I'm pretty desperate for any kind of help right now.

 

This is what the settings look like now:

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