Aspire F15

Liya
Liya Member Posts: 1 New User
Hi, I just bought the laptop a few weeks back but now I cant use my mouse or thumbdrives on any of the ports. The USBs could not be detected but there is power on the mouse. Pls help! I need the mouse to ease up the workload and to upload my work from the thumbdrives to the laptop.

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,328 Trailblazer

    Hello,

     

    1. What model do you own exactly?
    2. Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • hongji
    hongji Member Posts: 7 New User

    it's probably usb driver problem.

  • Aspire_F15
    Aspire_F15 Member Posts: 1 New User

    Hi, i just bought Aspire F15 and clean installed windows 7 on it and now I have big drivers issue as Acer only gives drivers for windows 8 and 10. I can't get anything to work; can't connect to internet, usb ports don't work ect... so could someone give me some advice or even a solution to my problem? Thank you in advance.