Switch 10 unable to use USB2 ports

ronrstn
ronrstn Member Posts: 1 New User

I have an Aspire switch 10 running Windows 10. The internet wireless bluetooth works fine but i am unable to use the usb2 ports. I can not figure out how to work the settings to recognize the ethernet rj45, to pc usb internet? HELP?

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    I can't remember for sure, doesn't that have two USB ports, one on the keyboard and one on the tablet? Which one are you trying? Have you tried the other? Does the port work with a thumb drive? If the device is not showing up at all on your Switch, try it on another computer to make sure it shows up there. Once you know that both the port and the device work, fire up Device Manager and with it running plug into the USB. You should see the ethernet device appear in Device Manager. If instead you get something like 'unknown device' then you'll need to install drivers.

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