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I have an Acer 5733-382G32Mnkk, I bought this 4gb RAM Kingston valueram KVR13S9S8/4

klairehiroklairehiro Posts: 1Member

I installed it but when I put on the laptop it gets stuck in an automatic repair loop, I have the free Windows 10 - it originally had Windows 7.

I have tried to remove the old RAM and only use the new one but I still have the same problem.

It starts says Auto Repair, goes to a blue error screen (different error messages - Bad memory, bad pool header, system thread exception not handled) and then restarts.

I initially thought there was a problem with the RAM, I sent it back and got a new one but still having the same problem.

When I remove the new RAM everything starts up fine.

Am I missing something here?

FAQ & Answers

  • JackEJackE Posts: 15,999ACE Trailblazer

    You might be better off populating both slots with a 2x2GB or 2x4GB matched-set arrangements. You also might have better compatibility with crucial ram offerings specific to your particular Acer model.

     

    Jack E/NJ  

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