Keyboard unresponsive Acer aspire V3-571

Th3da
Th3da Member Posts: 1 New User
in 2016 Archives

Ok so I regularly play video games and work on this laptop but for a while when ever I hold the w key and release it the key would still act as if it is being pushed down and would not stop holding itself down. This also happens when I switch tabs and when that happens the w key becomes unresponsive for a while then it is able to be used a couple seconds/minute later. I am not having luck with cleaning the keyboard since there is no space at all to stick a spray in to remove dust or a way I know of to remove the covers of the keyboard but all my other keys are good. 

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi Th3da,

     

    Unless you can feel that the key is sticky, I don't know that there is much room to clean and the design is mean to keep stuff from getting in.

     

    If the W key is just occassionally not being recognized, it may be an issue with the contact and the KB may need to be replaced.

     

    Cory

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