My acer liquid z320 is turned on but the display only has the backlight on. Any help?

dunieski
dunieski Member Posts: 1 New User

The phone is new just 5 days using it. It was a gift from a Canadian friend and I am in Cuba. It was working perfectly until this morning when I tried to turn on the display to see the time and it only show the backlight, everything is dark and I can not see nothing. I call to my number from other phone and it works and also the touch works because I try to answer (as I know where the answer button appears) and it works, the only problem is that I can not see nothing on my display. Any help please?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    open the back cover and take off the battery ofr 1 minute, the put it back and check if booting you are able to see the Acer logo animation.

    if not, probably you have a dead LCD screen.

    I'm not an Acer employee.