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Acer aspire 64 bit. just updated to win 10 - what a mistake!!Completely lost the mousepad

bvimatelotbvimatelot Posts: 2Member

Just updated my Aspire to win 10 and lost the mousepad which doesn not even appear in the device manager.  What next?

FAQ & Answers

  • Acer-BlaynAcer-Blayn Posts: 2,330Administrator Community Administrator

    What model did you upgrade? Not all models were qualified for the upgrade to Windows 10, so we can't guarantee driver support for models that weren't qualified. Did you check on http://support.acer.com, to see if updating those drivers will fix it?

  • bvimatelotbvimatelot Posts: 2Member

    Aspire E11.  I don't feel (though obviously I'm wrong!) that I should have had to check if the model is ok for win 10 - microsoft, having bombarded me for months with update demands, should have known what was what.  Anyway, having used a usb mouse I somehow managed to find the mouse pad  and updated the driver.  I can't remember how I found it !!

  • Acer-BlaynAcer-Blayn Posts: 2,330Administrator Community Administrator
    Glad you were able to get the driver updated. Make sure you have all Windows updates installed, as they can often fix driver issues.
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