I have an old gateway laptop that is running windows 7.

euc1900
euc1900 Member Posts: 1 New User

I took it to staples and had them clean it up.  Now, the computer will not perform any tasks such as updates and maintanance tasks.  It's also really slow.  Staples says they didn't do anything to cause this so they aren't responsible.  Ahy ideas that I could do to get this thing running right again?  Thank you in advance.

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hello

     

    Backup all your data & reinstall Windows. Do this by pressing ALT & F10 on the Gateway splash/boot screen.

     

    Once it has gone through the process, you will need to reinstall all the updates & your programs, and finally all your data.

     

    Be warned though - Microsoft Updates for Windows 7 can take a LONG time to download.