Blank Screen after boot up

rkooz
rkooz Member Posts: 1 New User

I have a black screen.  I reboot and the word ACER comes up at the beggining like normal, but after that it goes black.  I can see my mouse on the screen and can move it around, but nothing else is there.  Blue (charge?) light on power button is lit. 

 

Any ideas?  Thanks.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    What model computer do you have? Can you go into the BIOS and reset the defaults?

     

    You should be able to enter recovery mode by powering the system off completely, and pressing Alt + F10 as soon as you see the Acer splash screen. I am including a video below that may help.

     

    http://acer.custhelp.com/app/answers/detail/a_id/35232