Acer Iconia one 10 wont power up

EZZIE
EZZIE Member Posts: 1 New User
My partner brought me this tablet two months ago. Tonight whilst I was on the Internet it just turned off. It now keeps coming on and off. Back light will come on (only can be seen with the light off) and turns back off then on again. I can't turn it off completely and I can't get it into restore mode or anything. I've tried the reset button next to the volume key and I've tried holding the power button for over a minute and tried the power button with the volume key. I'm stuck, I think it could be a virus but how can I wipe the tablet clean to start it up again from new? Help!!!!

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If the reset procedure does not resolve the issue, my only suggestion at this point is to send the device to the nearest service center to your location for repair.