X3950 - is Acer going to supply an updated driver to accommodate the Windows 10 upgrade?

benkrige
benkrige Member Posts: 2 New User

I am trying to get Acer to respond. I am trying to upograde my Acer to Windows 10. The upgrade will not start as Acer has not yet have this model listed as compatible or ready to be upgraded. Acer has to approve the model for upgrade only once they have supplied model owners with a upgraded driver(s), etc. I need to know whether Acer are working on this or not?

 

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    I highly doubt if Acer will be supplying Windows 10 Drivers for this. They seem to have quit on this one at Windows 8.

  • benkrige
    benkrige Member Posts: 2 New User

    Thanks

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi benkrige,

     

    Unfortunately, we were not able to commit to providing drivers for all products. Obviously, the products that more closely aligned with the Windows 10 release were prioritize. You can find the link to our support models here: http://www.acer.com/ac/en/US/content/windows10-eligible-models

     

    Also, this does not mean you cannot take advantage of the upgrade, just that Acer will not be providing drivers and you may run into some issues.

     

    Cory