Acer Aspire Switch 12 repeated keystrokes

mouz_biz

Hello,

 

I'm having problem with my keyboard. When I start pressing some keys on the keyboard, letter "w" keeps on pressing/typing on screen even i didn't press it. The letter "w" key is not even stuck. When I press escape key it stops typing on screen. On-screen keyboard seems fine.

 

I have scan my laptop with Kaspersky, Avira and Trend Micro Housecall and all comes clean. It's the 3rd day that can't use my laptop because of this problem.

 

Yeng

laurent_14

Hello,

 

Have you tried this:

 

1. Shut down your laptop

2. Disconnect the AC adapter

3. Wait few minutes

4. Follow this procedure

Note: The battery reset pinhole is marked with this symbol on the bottom of the laptop.

mouz_biz

@ ACE_laurent_14

 

- Yes sir, since this is my 4th day since the problem started. so everytime I open my laptop same problem occur. No hardware problems either when i scan for hardware changes in the device manager. the driver is already upto date also. My laptop is a year and a month old and i only used it every night for 2~4 hours average.

Cory-Acer

Hi mouz_biz,

 

Out of curiousity is it possible to test with an external keyboard? My first instict is that there may be a hardware problem with the keyboard itself and the W key is somehow making contact.

 

Cory

mouz_biz

I bought and external keyboard and yes its working.

 

Any instruction to fix this on my own? I couldn't find any Acer service center here in Morocco.

 

The W key if press doesnt work. If i press certain keys the repeated W keystrokes doesnt work only on some keys that when I press the infinite keystrokes kicks in.