Hi i cant reinstall Acer Care Center

paulsimon90
paulsimon90 Member Posts: 18 Troubleshooter
edited April 12 in 2019 Archives

Hi i cant reinstall Acer Care Center, it errors "Download failed. Check your network connection and try again"

 

Anyone managed it at all, any help appreciated.

 

Acer staff, can you help or advise please ?

Comments

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I was able to download and install it with no problem. Can you provide the URL you are using for the download?

  • paulsimon90
    paulsimon90 Member Posts: 18 Troubleshooter

    Hi Blayn,

     

    Ive just tried to run the setup file again, and this time it worked Smiley Happy

     

    Has there been any server downtime recently that may of been causing the error.

     

    Thanks

    Paul

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    We did have a small server issue late last week that may have caused this. Glad your download was successful today.

  • jmjxperia
    jmjxperia Member Posts: 18 Troubleshooter

    We did have a small server issue late last week that may have caused this. Glad your download was successful today.

    I m facing this issue.Please resolve