Brand new TC-710. Windows 10 Pre installed. Internet connection should be up to 5mb/s and am only getting just under 2/sec.
Internet provider came out to check modem (I'm on a wired connection btw). Their laptop connected at 5mb/s but the PC still only showed 1.8 at it's best testing. They had no solution and my window to return is up in the next couple days.
Is this a Windows 10 issue that can be easily remedied or are there issues with the netword card/adaptor (what is it called).
I am going to get the owner (my dad in another city) to turn off auto update, uninstall mcafee bloat, and try the speed test on chrome and firefox to ensure it is not Windows Edge for whatever reason.
Any other owners with this issue or can anyone suggest a fix or a way to test his modem/network adaptor (sorry, I'm not sure what it's called).
Also, regarding the modem/adaptor - what does this PC come with - I want him to ensure it's driver/firmware or whatever is up todate and not the cause.
His old computer was a Windows Vista relic but the speed was always near it's max so this thing with all it's power etc is no good for him like this.