Please help our power supply went to hell

Humblejack
Humblejack Member Posts: 2 New User

I can't believe how hard it is to find a power supply from this company. I spent way to much money on this for it to be this hard. Can anyone send me a link to someone that sells them since aced themselves won't sell me one. Should have never purchased this computer

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,320 Trailblazer

    Hello,

     

    Could you give me the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • Humblejack
    Humblejack Member Posts: 2 New User
    Nxq03aa001
  • laurent_14
    laurent_14 ACE Posts: 10,320 Trailblazer

    Hello,

     

    The part number of the AC adapter is:

    Spoiler
    KP.18001.001AC ADAPTER.180W.BLACK

    You can request a quote and place an order from your Acer store by phone or by chat.

    France
  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi humblejack,


    Can you send me a private message with your contact information and serial number? I'll get you in contact with the right people and find out why we weren't able to sell you an adapter.

     

    Thanks,
    Cory