How do I do a factory reset on an Aspire E1-531 with part of the keyboard not working?

Yupper
Yupper Member Posts: 2 New User
in 2016 Archives

I have a refurbished Acer laptop. Early this winter, the internet would only allow me to connect to gmail, not any other pages. All other devices on the wifi had no issue, and I tried all the resetting passwords, etc. on that laptop. Over the winter, various keys started not working on this laptop. Currently, about 1/3 of the keys do not type, and there doesn't seem to be any pattern as to which ones. However, the arrow keys do not work, which when I tried to reset the laptop to factory settings, prohibited me from moving through the menu.

 

Any suggestions? Thanks!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    pressing Alt+F10 keys at boot will let you start Acer erecovery and as far as i know, you can use the trackpad or eventually an external USB keyboard or mouse.

    I'm not an Acer employee.

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