I just bought the Acer Aspire Nitro VN7-7i91G laptop and windows 10 is reporting 0% charged. The battery is fine, if I unplug the laptop it continues to run for a few hours before the battery is drained, and when I plug it in the organge light is on and it charges up just fine. While charging windows shows that it is charging, but it is always showing 0%. I thought flashing the bios maybe might fix the issue, however as the battery is reporting 0%, I am unable to do so - the bios flash utility I downloaded will not let me do that with a battery that is reporting less than 15% charge. While it is not the worst situation as the battery is working fine, I would like to have it reporting more accurately. Any ideas on how to fix this?