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Acer Aspire VN7-791G battery reporting 0% but fully charged

I just bought the Acer Aspire Nitro VN7-7i91G laptop and windows 10 is reporting 0% charged.  The battery is fine, if I unplug the laptop it continues to run for a few hours before the battery is drained, and when I plug it in the organge light is on and it charges up just fine.  While charging windows shows that it is charging, but it is always showing 0%.  I thought flashing the bios maybe might fix the issue, however as the battery is reporting 0%, I am unable to do so - the bios flash utility I downloaded will not let me do that with a battery that is reporting less than 15% charge.  While it is not the worst situation as the battery is working fine, I would like to have it reporting more accurately.  Any ideas on how to fix this?

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