Error. Acer H5360 white lights on screen

megalord
megalord Member Posts: 2 New User

Hello.

My projector, Acer H5360, projects white lights on screen. It is like the lens is dirty, but not outside, because I clened it outside. I want to know if it's a known problem.  Is it easy to fix?, maybe removing the lents and installing a new one. Is there any way to clean the lens inside?

The image is good, excepting this problem.

 

 white lights

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon

    As you have already clean the glass of the lens from the outer side and still you have white lights or the spots reflecting on the screen then, it is recommended to take the projector to the nearest Acer Service Center for servicing to resolve the lens problem. To contact follow the link below:
    http://www.acer.com/ac/en/IN/content/service-contact

     

    You can also replace the projector if it is under warranty. To check the warranty status, please use the link below:
    https://store.acer.com/en-us/erecovery/esp/

     

    Hope this will help you.