Dear Sir / Madam,
I have bought 4 months ago a notebook type Aspire M3 through Mediamarkt store in the Netherlands. After two months began a kind of interference in notebook. This failure has gradually gotten worse so use notebook was very annoying for me. This morning I called the Support of Acer in the Netherlands ( a 0900 telephone number and therefore I had to pay!) and I deposited my problem. I was advised that I make a backup of my data and then I send my notebook for the repair. The support of Acer estimated that the repair will be one to two weeks and the possibility to use a loan laptop or notebook is not exist by Acer.
Because I do not have an external hard drive to make a backup of my data, I searched on the internet to buy a tablet. I need also a tablet and now is good time.
I am very satisfied with my notebook and my choice. I know that the error could occur. So the tablet of Acer with keyboard type Loconia, pull me one more time.
And now I have a doubting.
I think the support after sell can be play a major role in the business.
I'm not satisfied with support after sell from Acer. I would like to ask that Acer helps me to back my good sense of Acer and I continue to in favor of Acer.
Kinds regard
[edited for privacy]
