Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Revo Build M1-601 Shuts Off Unexpectedly

dilettantedilettante Posts: 3Member

This has been running fine for about 3 months. All updates are routinely applied, the only added hardware is a fast USB3 Sony 64BG flash drive used for extra storage that is left plugged in. The machine only gets used intermittantly for software testing.

As of yesterday it is no longer usable for any purpose. It will boot and once it gets to the lock screen it shuts itself down within seconds. If I'm quick I can get to the logon screen and enter a few characters of the password, really quick I might even get to the desktop. Then the display goes dark and after 30 seconds or so it powers off.

The only change made yesterday was to reformat the USB flash drive from exFAT to NTFS. However even removing this drive and rebooting changes nothing and the machine worked for 2 months without this drive. The drive had nothing on it aside from scratch files, and little of that even before reformatting. Perhaps just coincidence?

 

 

I have done several full resets and reinstalls by booting with Alt-F10. When I get to the end of that process it runs fine... up until I have to go through a restart. This usually occurs because I have uninstalled some crapware, or ignoring that when I change the WiFi network connection from Public to Private or anything else requiring a restart.

I believe I've ruled out a bad power supply, since it will run for hours as long as I never restart or shut down.

FAQ & Answers

  • aaster23aaster23 Posts: 13Member

    If you haven't made any changes to the hardware part (CPU, GPU, RAM) it should run fine.
    The problem must be from the software if you ask me. Try reinstalling the windows and divide the HDD to 2 parts C,D or C,E; C,F etc. and install the windows on C and all the software you use on D,F,E,etc.

  • dilettantedilettante Posts: 3Member

    I tried multiple full system resets (restores to factory conditions).  Always the same result.

     

    This is an M1-601 UR51.  Unlikely to try partitioning the (tiny in the Win10 era) 32GB eMMC drive these use, and in any case I was not installing any 3rd party software on the unit except for my own programs I was testing on Windows 10.

     

    I suspect software as well: "BIOS" firmware or Win10 or the conbination of the two, because left alone after a restore it would run for hours until the first shutdown or restart.  Even without putting any test programs on the PC this failure returned after every system reset as soon as I did a restart or shutdown.

     

    But I got with Acer and long story short... returned under warranty for service.

Sign In or Register to comment.

Who's Online184

Alez_Curquejo
Alez_Curquejo
BorisZX6R
BorisZX6R
ChiChawww
ChiChawww
edverons
edverons
egydiocoelho
egydiocoelho
helmut45
helmut45
infamous1
infamous1
JackE
JackE
JMarcos90
JMarcos90
maksim
maksim
Navi_
Navi_
RodrigoTozato
RodrigoTozato
RogerWilliam
RogerWilliam
tunez
tunez
zottmann
zottmann
+169 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Announcements

Acer Community is now available in French! We are delighted to announce the addition of French to the list of supported languages in order to reach more users and expand on our mission to break the barriers between people and technology. You can access the French community from the drop down language menu located next to your username on the top right corner.


Participez aux discussions !

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.