screen flicker/black screen on psu aspire 5535

pete2487
pete2487 Member Posts: 3 New User

screen flickers and goes completely black when i plug in the power supply it will crash or power down. I can get it to work on battery mode but occassionally that may flicker too. I have tried updating vga driver, restoring my system, virus scan and all sorts of other power settings. Any help help would be appreciated thank you.

Answers

  • nithun_acer
    nithun_acer Member Posts: 19 New User

    Hi There,

     

    From the problem description, seems like its a hardware related issue. To confirm it check the BIOS screen. If the screen flickers in the BIOS, definitely its an hardware issue, mostly the LCD issue, and need to be repaired. Call up the technical support 1866-695-2237 (US) and they will help you to schedule it for service.

     

    Thank you Smiley Happy

  • pete2487
    pete2487 Member Posts: 3 New User

    checked my bios by going to system information and it is the most up to date and no flickering? the lcd screen seems fine as long as i dont connect the psu also checked bios by pressing f2 on startup and no flicker on battery supply

  • pete2487
    pete2487 Member Posts: 3 New User
    found a temporary solution if i go to power options and turn the pc power from maximum to charge it stops the flickering and black screen, bit weird if anyone has a proper solution would be very much appreciated
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