Acer Switch 11 V unable to use Switchlock - hard drive not paired

Silurian
Silurian Member Posts: 20 Networker

When I try to enable Switchlock using the Acer Quick Access utility, the Switchlock function is red and won't let me enable it. When I hover the mouse pointer over the (!), I get "This is not a dock hard drive that you've already paired" message. I tried going into BIOS to check the Switchlock setting but there is nothing to change in BIOS that I can see. I already updated the BIOS to v1.07 (the latest) but still it doesn't work. How do I pair the hard drive in the keyboard dock with the tablet in order to use Switchlock?