Acer T272H less Sensitive

sitkinyu
sitkinyu Member Posts: 2 New User

I connect my new purchase Acer T272HL to Windows 10. I have a problem to use hand writing in screen keyboard. I write chinese characters to screen keyboard. I need to write very slowly and hard presing to the screen. But, it still can't recornize the requested characters correctly. Is there any protected film on new delivered Acer monitor that I need to remove it? Or, is there any problem for my issue? Please help!