Acer Aspire V3-371-78V6 Azerty "something went wrong" error during setup

valkyrio
valkyrio Member Posts: 1 New User

So I just bought the Acer Aspire V3-371-78V6 Azerty. Halfway during the first time setup I suddenly got a blue screen that simply says "something went wrong" and I'm stuck there. I can't advance. There is no option to return to the previous page, and I have no idea what to do. There doesn't seem to be an option to restart the install procedure. All I get is this blue screen with this error code that doesn't even tell what exactly the problem is. Please help!

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    keep pressing the power button until it shutdown then boot pressing ALT+F10 and let windows re-install.

     

    if this doesn't work, call Acer support service or contact your shop.

    I'm not an Acer employee.