Aspire E3-111 With intermitent touchpad issue. Does Acer fix this problem for free?

imnotmarvin
imnotmarvin Member Posts: 1 New User

I have read thread upon thread about the problems with the precision touchpad on Acer computers. It seems that for most users, no change in drivers, BIOS, system resets/restores, settings or software changes fixes the problem permenantly. The only people who seem to have had this fixed for good have sent their computer in to have hardware replaced. Has Acer ever publicically recognized the issue? Are they repairing this issue under some sort of recall?

I have gone from Windows 8, to 8.1 and now to 10 with no change in touchpad behavior. I have updated BIOS, updated/changed drivers, reinstalled ALL drivers starting with Intel IO, chipset, etc... I have changed touchpad settings as well, all with no change. The touchpad is pretty much unusable so I have resorted to an external mouse but I bough the computer to be ultra-portable, carrying and using a mouse works against that goal.

Is there any help at all from Acer?

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