Restoring Factory Settings?

tontytots
tontytots Member Posts: 77 Troubleshooter

Hi. Got a sparklingly nice machine that has never had any issues - till now! Want to pass machine on to another, but need to factory reset the device. Worked before, but am now told I need some other software to do it. Why is this, and where does one get it from please?

It has become an imperative that I delete browsing and operation history owing to the nature of my research. Got a bigger gizmo now, so if nothing doing, the currant device will be binned. Shame, is a good little mechanism. Robot Frustrated

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you tried to press ALT+F10 keys at boot?

     

    what's our laptop model?

    which version of windows OS is installed?

    I'm not an Acer employee.