Switch 10E, lost Acer apps after Windows reset

ctny
ctny Member Posts: 11 New User

Hi, I have a Switch 10E model SW3-013. It came with Windows 8.1 then I upgraded to Windows 10, all ok so far. Then I got a virus, and I tried the "reset my PC" option in Windows, which worked fine as far as putting back a clean generic Windows.

 

Unfortunately, all the Acer programs are lost in the reset. The most important feature to rotate the tablet as I turn it to portrait mode, landscape mode, doesn't work anymore. What should I do?

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer

    Go to the Acer support site and install each of the driver packages, I think the one specific to rotation is the G sensor, but you should probably install them all.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ctny
    ctny Member Posts: 11 New User

    Thanks. I installed Windows 10 fresh now. Right after install, WIndows will auto install all the drivers after a few moments. The only additional driver is the Mode Indicator that I had to install myself.

     

    Unfortunately, aside from the drivers, the only app on the Acer website is Quick Access, which seems to be a few versions behind the one that came with the computer originally. Apps that check battery health, etc. are not on the Acer website. Oh well.