M5-581T battery issue

nagelk05
nagelk05 Member Posts: 1 New User

I am having issues with my ultrabook shutting off on me randomly (5x in the past 2 days). This only happens when I am not plugged in, and does not happen on a consistent basis. The battery reads that it has plenty of charge and is holding charge, but then will shut off without warning (not a system shut down, but computer cuts off as if the power source is removed). I have no issues when I am plugged in. Does anyone have any suggestions? I am not extremely tech savvy, but any help would be appreciated!

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It definately sounds like a battery related issue.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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