returning acer iconia talk 7 and exchange it with acer iconia 8 instead

reaseperez
reaseperez Member Posts: 2 New User

I just bought an acer iconia talk 7 at an acer store yesterday. Is it possible for me to return it today and exchange it with the acer iconia 8 instead?

Answers

  • reaseperez
    reaseperez Member Posts: 2 New User

    Please help guys. Haha I just bought it by impulse and now I realized that I want the bigger tablet.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Call them:

    1-800-910-2237

     

    by the way:

    https://store.acer.com/en-us/policy/Acer_Service_Corporation_Terms_of_Sale.pdf

    9. Acer Return Policy for Online Purchases All items offer a 15-day return policy beginning on the item delivery date.

    Before returning a product, you MUST first contact Acer customer service and obtain a return merchandise authorization (RMA) number before the end of the applicable return period. Acer will not accept returns without an RMA number. To request an RMA number go to Acer Store at https://store.acer.com/en-us/ for instructions. NOTE: You must ship the product to Acer within 5 days of the date that Acer issues the RMA number and MUST follow these steps: • Ship back all products you are seeking to return to Acer and for which you received an RMA number. Returned Products must be in the same condition as you received them. In addition to the restocking fee, a fee may be charged for any Product returned without original packaging, missing parts or manuals, or otherwise not in like-new saleable condition. You must return all pre-loaded software with the Product to obtain a refund for the Product, and you may only return pre-loaded software if you choose to return the product. You may return other software only if the package has not been opened. Acer will not accept for return any Products not purchased through the Acer Store at https://store.acer.com/en-us/. For partial returns, your credit may be less than the invoice or individual component price due to bundled or promotional pricing or any unadvertised discounts or concessions. • Return the products in their original packaging, in as-new condition, along with any media, documentation, and any other items that were included in your original shipment. • Ship the products at your expense, and insure the shipment or accept the risk of loss or damage during shipment. Upon receipt of your full return, Acer will issue a credit or a refund in accordance with Order Cancellations and Refunds set forth above.

    I'm not an Acer employee.