my new battery is not detected by Aspire 5735,though i can use the battery without AC adpter.

EIShehbaz
EIShehbaz Member Posts: 1 New User

My laptop (Aspire5735) is a couple of years old and the battery's performance slowly degraded to the point of no longer carrying a charge.

I ordered a new battery, this one being high capacity. I installed it, rebooted, and now the I have a red X over the charge meter (Windows 7 tray) and the fly-out says the battery is not detected.

When I force a battery driver update search, windows tells me that the latest/best driver is already installed.

In the device manager, I uninstalled the battery, then rebooted again. The OS searched for, then re-installed the driver thought best. No change- new battery still not detected.

Any suggestions?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Where did you order the battery, and what is the battery part number?

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