Problem with battery DVD ROM

Imma
Imma Member Posts: 1 New User

what cause my acer aspire v5-571P to suddenly go off when I was using the battery alone and since then the battery cannot charge again its now zero. No caution, prompt just went off like that.

In the same vein my DVD ROM also went off like that since then its not working again.

I am disapointed using acer note book

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    You can try restoring Windows to see if it helps, but I suspect a hardware problem that requires repair. You may try contacting technical support or a local repair shop in your region to inquire about repair options for your product.