Inquiring about past repairs done by acer

lillee
lillee Member Posts: 1 New User

i had a repair done and want to find out what was wrong  product is no longerunder warrenty so I can't get through to anyone.  How can I talk to someone about what was wrong with product?????

Answers

  • ThV5k
    ThV5k Member Posts: 327

    Tinkerer

    It might be a good idea to provide your serial number and/or computer model in your posting. Do you remember what the issue was at time of repair and if so do mention that too as this may help in getting a community answer. Also what symptoms does your computer present at this time.

  • nithun_acer
    nithun_acer Member Posts: 19 New User

    Hi Lillee,

     

    You can get to the Technical support by dialling 1866.695.2237 (US) and provide them the SNID or S/N number. They have all the records of your computer and will let you know what was wrong with your computer and what have been done to your computer from the repair center. You may also use the CHAT option from the website to chat with a technician

     

    Thank you Smiley Happy

  • nithun_acer
    nithun_acer Member Posts: 19 New User

    Hi Lillee

    Use the chat option and provide them the SNID number. They'll help you Smiley Happy

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