Acer Aspire Switch 10 Display Driver Issue with Windows 10

baldchiapet75

In December last year I noticed when I went to go use the tablet the screen was black, amlost like it wouldn't wake from sleep. Window softkey worked and I could here when I recieved email but the screen would stay black. When I performed a hard reset of the device I would get the usual Acer boot logo, but after a few minutes the screen would go black again. The kicker is I can still use the tablet using the HDMI output, (I'm using the tablet as I type with HDMI out to a monitor.)

 

I've tried the following:

1. Uninstall and reinstall video driver (no joy)
2. Used Intel Driver Update Utility, (install goes fine no joy)
3. Downloaded and installed Platform Driver pack from Acer for Windows 10, (install goes fine with no joy)
4. Restore to Windows 8, (this one is tricky since it requires the onboard display to work so this one didn't work)
5. Reloaded Windows 8 and 10 from disk, (the kicker on this is the the screen works perfect during installation and all the way through setting up the tablet for use, but when you do your first set of Windows update I'm guessing a driver is installed that breaks the graphic adapter. Once it's broken the screen will always be black.)

Another thing that odd is when I go to my dispay setting and I click the "Detect" button it show a screen that is not detected but I'm assuming it's the tablet display.

 

Wondering if anyone else is having similar issues.

 

All your help is appreciated.

 

Dana

 

padgett

When you get to the "display not detected", hit Windows-P and select "extended" and see what happens. I have also had good luck with Win-U and selecting "High Contrast" when a display is strange.