Acer S271HL Monitor does not display HDMI output from a KVM

Zeep
Zeep Member Posts: 1 New User

Hi,

 

I am using an Acer S271HL monitor with Win10 on multiple PCs.

 

When using HDMI natively, everything is fine.

 

When I route the display through an HDMI KVM, there is no video output - the mouse & keyboard work correctly.

 

I've updated every driver I can find and swapped the KVM unit for a new one.

 

Any ideas on what to change?

 

I've tried lowering the resolution and the refresh rate with no success.

 

Z.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Have you tried another type of KVM switch? If the HDMI works when you plug it straight in, then the monitor is working properly. My only suggestion at this point would be to try a different type of switch to see if that resolves the issue.