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FingerPrint Software for TravelMate 5760G

Hi Dears

 

my laptop is Acer TravelMate 5760G

driver FingerPrint Driver EGISTEC is installed

support application Proshield or software not in list for download

 

how to download and install prosheild?

 

Windows 7 x64 SP1

when laptop buy not installed windows - OS = dos

 

thanks

 

FAQ & Answers

  • Acer-BlaynAcer-Blayn Posts: 2,331Administrator Community Administrator

    mkahani1366,

     

    You should be able to load proshield from the hidden partition on your system. I am providing a link with insturctions and a video that should show you how to do this.

     

    https://acer.custhelp.com/app/answers/detail/a_id/42

     

  • mkahani1366mkahani1366 Posts: 4Member

    i am replaced hard disk 

     

    do not have a recoverry disk

     

    how to download acer proshield ?

     

    hp dell and another company in the support page link for download software fingerprint

     

    download and install them but do not work

     

    i have a keyboard with finger print

    http://www.farassoo.com/images/thumbs/0000584.jpg

    but do not work with TravelMate 5760G

     

    please help for download and install without acer recovery

  • Acer-BlaynAcer-Blayn Posts: 2,331Administrator Community Administrator

    I was able to confirm that we do not have an online download for Proshield are are not able to post one due to licensing restrictions for the software. My only suggestion at this point would be to contact Acer in your region, and see if there is any way you can order recovery media for this model.

     

  • mkahani1366mkahani1366 Posts: 4Member

    if other person buy the laptop without windows ( os = dos )  unable to use fingerprint ?

     

    fingerprint only use with orginal windows 7 ?

     

    acer is bad for support

     

    other company full support finger print driver and software

     

     

     

  • Acer-BlaynAcer-Blayn Posts: 2,331Administrator Community Administrator

    Sorry you feel like our support is lacking for this product. Since there are so many different configurations and customizations you can do to a PC and OS, we can't guarantee support for any configurations other than the one that we have tested and shipped. If you could get a copy of the media for this system, you should be able to install just the applications and drivers and make a backup disk with the proshield application.

  • mkahani1366mkahani1366 Posts: 4Member

    other company full support for software and driver

    for example HP

    http://imgur.com/1Apgwb7

     

    i have a chromebook acer c720 

    I do not recommend anyone buy from acer company

    I always I use your product

    I'm not happy for your support

    Just because an application is worthless

    And to all the other companies do buy I suggest you do not buy from your company

     

    Goodbye forever acer

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