What should I do if my Acer Iconia A1-830 tablet freezes on the acer logo after I reboot it?

kherengonzalez_
kherengonzalez_ Member Posts: 1 New User

What should I do if my Acer Iconia A1-830 tablet freezes on the acer logo after I reboot it or everytime I try to turn it on? The logo moves and stuff but it doesn't go further from that. Please help.

Answers

  • donaldo31
    donaldo31 Member Posts: 1 New User

    I have the same problem after hard reset and just after the reboot system.

    It is possible to load the OS file on a SD card and to update to this file from the hard reset option : "update from SD mass storage" ?

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    donaldo31 wrote:

    I have the same problem after hard reset and just after the reboot system.

    It is possible to load the OS file on a SD card and to update to this file from the hard reset option : "update from SD mass storage" ?


    Yes to both of you. Problem is you'll have to contact Acer support first to get the file that you'll need to put in the root of the SD card. They don't have the OS image on the website, and you need exactly the right one to do the reimage.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.