V5-573 Windows 10 can't download Win10 Intel display driver

Taurib

I have had Windows 10 for a while now, but there is serious issue with getting Intel display driver. All I get is currently Windows 8 driver and when I download one from site or try to find one from "Device Manager" it says, I have the latest one.

Problem is, that this driver stops working really often, mostly it recovers from that, but there are times, when screen startes flashing and keeps flashing. Later from Events Log I see, that it was because of driver.

Also I am having display defects on my laptop screen. I have external monitor connected via DisplayPort and sometimes, I see, how there happen squares of stripes, icons from taskbar disapear and so on.

 

This is the message I keep geting. Note, that I installed clean Windows 10 on my computer, didn't upgrade it

 

 

Current driver version: 10.18.15.4248

Driver date: 04.08.2015

IronFly

download this version:

https://downloadcenter.intel.com/downloads/eula/25274/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-7-8-1-10?httpDown=https%3A%2F%2Fdownloadmirror.intel.com%2F25274%2Feng%2Fwin64_15407.4279.exe

 

windows logo key + x

click on device manager

click on Display adapters

right click on Intel adapter

choose to uninstall and tick uninstall software too

 

reboot and install the downloaded drivers

 

Please be aware that windows update sometimes can override drivers version.

Taurib

Thanks for the link, this driver did indeed pass Windows 10 driver check. Tried to get some drivers from Intel site aswell, but Windows denied all of those, even tho they were ment for this hardware.

I'll try it out and let you know, if I don't come across that problem anymore

 

EDIT: And Windows already replaced that drive with "correct" one.. So I'm back to my old driver again -.-'

IronFly

You need to delete Intel folder on C: and find the setting to block windows to automatically update the drivers.

Taurib

Well I managed to turn off automatic driver update and install the driver you suggested. It stays at that driver, but, there are still problems, that there some icons on my laptop screen disapear (on taskbar and when I have external monitor connected).
Also sometimes Display Driver stops responding and still getting, that it is Windows 8 driver..?

 

Edit:

Pic of how screen looks like..

 

IronFly

this looks like an hardware issue to be honest.

Taurib

Is there a way to test, if it is a hardware issue?

IronFly

this kind of screen corruptions 99% are related to GPU hardware issue (can be ram or GPU chip itselfs), also the drivers errors warning is another sign.

 

can be overheating or something else, very hard to narrow; there are some test software but this are more on 3D game side.

you can have a look at Kombustor, it's a benchmark software for GPUs but be very very carefull, you can fry your GPU.

Taurib

Now that you mention RAM, then I did upgrade it, there was so little time between switching form Win 8.1 to Win 10, that I didn't have a chance see, if I would have porblems at Win 8.1.

But I got myself this RAM: KINGSTON 8GB DDR3 PC12800 CL11 SO-DIMM KVR16LS11/8 

I did research for this RAM to see, if it is okay for my Computer, since it has 4GB DDR3L installed to motherboard already.

 

Can you say, if there shouldn't be any problems, with this ram, meaning, it shoud suit well?

IronFly

you can try to run it with jsut the original ram and check if it still has video issues.

 

this will narrow a few things; by the way i can't find information if your model has shared video memory or dedicated video memory.

Taurib

Alright, I have been testing my old RAM out for couple of days now and haven't had this issue anymore. So probably this RAM module wasn't meant for my computer. I stumbled on few Amazon reviews for this RAM module and saw comments, that even tho it is 1.35V, then it isn't same as DDR3L and can cause problems.

 

 

Now my next step would be to get new 8GB RAM module. I visited Kingstons page to see, what kind of RAM they would reccomend and "HyperX Impact SODIMM - 8GB Module - DDR3L 1866MHz CL11 SODIMM" seems to be one to choose. Costs about 41€ from Estonia.
Do you think, this would be reasonable choise or could reccomend something else.

What I'm mostly doing with my computer: Programming, running Virtual Machines, Gaming  -  if this gives some idea, what I would need.

IronFly

i think it can work, by the way those 2 are the official ram module from Acer:

 

60024207 KINGSTON-FAR EAST

SO8GBIII Memory KINGSTON SO-DIMM DDR3L 1600 8GB ACR16D3LS1KBG/8G LF+HF 512*8

KN.8GB07.005

 

60002045 SK HYNIX

SO8GBIII Memory HYNIX SO-DIMM DDR3L 1600 8GB HMT41GS6AFR8A-PBN0 LF+HF 512*8 29nm, Huma

KN.8GB0G.013

Taurib

They both are at 1600 MHz, the one I linked comment earlier was at 1866 MHz.
Does my computer support 1866 MHz modules and is there much difference between 1600 vs 1866?

 

And what would be your reccomendation?

IronFly

you can use 1866 on 1600 but i would prefer to use official compatible  modules.