battery

richard_me
richard_me Member Posts: 1 New User

Hi I have a aspire 5336-2524 model PEW72. I have an issue recharging. If i leave it for along time it charges fully but then uses quickly. Also, i tried to turn on without the battery (which is ok for me), but it doesn’t work, it just doesn’t turn on.

Answers

  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon

    As your laptop doesn't turn on even without battery, there may be some issues in power supply. Try connecting your adapter to a different power outlet and see if that works. If the issue still persists, you may consider using a different power adapter (if feasible) and see if the issue is resolved.

     

    If the issue resolves after using a different power adapter or another power outlet, check if using the laptop with battery works as well.

     

    If the issue still persists, there are chances that this is a hardware issue. You are advised to contact nearest Acer service center by using the link below for further assistance:
    http://us.acer.com/ac/en/US/content/service

     

    Hope this will help you.