Examples: Monday, today, last week, Mar 26, 3/26/04

Acer Chromebook 15 - built in microphone does not work

puch96puch96 Member Posts: 1

Hello.. I have a new Acer Chromebook 15 and i can't get the built in microphone to work.

I've tried pluggin in external microphone/headphones and that works.

I've also tryied a reset, but still the built in mic does not work.

Any suggestions before I contact Google Support?

FAQ & Answers

  • Angie1Angie1 Member Posts: 37 Devotee

    If neither the internal mic nor an external mic are working then you may have a corrupt OS or bad hardware.

    1. Do an EC reset. That resets the controller that manages the peripherals, including audio. Did that fix it?
    2. Do a powerwash. Did that fix it?
    3. Do a system recovery. Did that fix it.
     :):)  Smile you don't when you are going to miss a tooth  =)=) 

    Like if you like my answer 
  • billseybillsey ACE Posts: 9,018 Trailblazer

    I think you should probably contact Acer support. Since an external mic works fine and you have already done a reset, it's more likely hardware than software.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
Sign In or Register to comment.

Who's Online in this Category0

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer

Drivers &


Get Product Information
( only)

Acer Support