my memory card reader is not working

SABOUCHAER
SABOUCHAER Member Posts: 3 New User

I bought Acer Aspire one 722 with windows 7 on 2011. Recently I updated to windows 10. I was trying to check my memory card in my laptop but I was not able to do that. the laptop didn't recognize it (it didn't show any message or error). it is like I didn't insert anything. So please do you have any idea how to fix the issue. I read that we have to instal driver from acer website. So i will appreciate if you can lead me step by step how to do that. Thanks

Answers

  • RevoMaxx
    RevoMaxx ACE Posts: 458 Pioneer

    Sorry your having problems with your system on Win 10.. As I am sure you know not all hardware is able to be supported for all system and may be your issue. However I think it could be that you may want to download the Reader Driver for Win 8 and run that on your system.. Seeing you did the update from 7 it maybe that it don't have the 8 driver and if you install that it may work....

     

    I know that my AO isn't supported in 10. even though I run 10 I know that not everthing is going to work the way it was working when it was bought to start with. Seeing that that was the Software it was designed to run.... 

     

    I would get the Win 8 driver from here http://us.acer.com/ac/en/US/content/drivers/3658;-;AO722 and try that see if that makes it better.... 

     

    Only other thing that could be done is sadly if that don't work. You could buy a USB Card reader and use that to access your cards... 

     

    Hope this helps

    James

  • SABOUCHAER
    SABOUCHAER Member Posts: 3 New User

    Hello, Thank you a lot for help. I did download the driver by opening the file and press on setup (type application) icon. Should I do anythign else? or I just have to try the memory card reader if it works or not? sorry I am not that professional in that

  • SABOUCHAER
    SABOUCHAER Member Posts: 3 New User

    Hello Thank you for help. I will try to see if it works. Should I do anything special after downloading the driver?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    just unzip the file and run setup.exe, follow onscreen instructions.

    I'm not an Acer employee.