Acer Aspire P3-171 bluetooth problem

Hi, my name is Christopher. I bought my tablet Acer Aspire P3-171 on August 2015.

At first the operating system that is installed was windows 8. I upgraded to windows 8.1 and later to windows 10. On the acer website my laptop was supported with the upgrade to windows 10. When I installed the windows 10 updates, the problem appeared. I cannot use the Bluetooth keyboard as well as the Bluetooth mouse that was used for Acer Aspire P3-171 (Included when I bought it). I already upgrade the latest driver for Bluetooth and other components that is provided by acer. Do you know how to fix this problem?

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-Justin

kevin_ang2202,

If you have not, I would recommend that you remove the Bluetooth drivers, restart the computer, and let Windows install drivers to see if that fixes it.

ChrisInSmyrna

I have the same problem. Here are the details:

The bluetooth keyboard works on my desktop. The USB desktop keyboard fails on the Aspire.

The bluetooth keyboard pairs fine, but does not work.

On boot, I can enter the username with the bluetooth keyboard, but after I'm logged in, the keyboard fails.

The keyboard will work after a fashion if I hold each key until character shows up on the screen (about 2 sec).

If I remove the keyboard (Bluetooth settings) and re-pair, the keyboard allows me to enter the key and accepts it, but still no joy. I have all of the 10.x.x. drivers installed.

After installing windows 10 from scratch, it works but fails some time later, presumably after windows update.

This is not my PC, but I believe that it worked with windows 8.0 and possibly windows 8.

It appears that the EFI BIOS supports the keyboard, but the windows 10 drivers do not :-(

I've been messing with it for months with no joy. Cananybody help?

airsunnations

hi maybe u can try to update latest bios

darkarchon

You got a problem in your bluetooth keyboard connect? It's easy:

1. open setting search devices and then click in the column of connected devices.

2. and then press the (+) add devices while pressing the button on the keyboard until the two color keyboard blue and orange

3. then acer keyboard will be detected on the screen add device just push after push the code appears for at the keyboard to enter you just need to press the numbers that come out later ended press enter

4. then appears a box installation.

5. and done Enjoyed.

IndraWijaya

I've got try those steps :

1. open setting search devices and then click in the column of connected devices.

2. and then press the (+) add devices while pressing the button on the keyboard until the two color keyboard blue and orange

3. then acer keyboard will be detected on the screen add device just push after push the code appears for at the keyboard to enter you just need to press the numbers that come out later ended press enter