acer aspire e1 510,windows 10

Ok,i live in Germany,a week ago i got chanse to download windows 10,so i did it,was working 2 minutes,after that my laptop blocked...i turned him off and then on again,came logo,after that ask for my pass,then my screen was black,only arow was there...i donno why i was downloading windows 10 at all,i use laptop only to watch movies,i cant hear,70 %,so,thats the only way to watch movies..ok,i gave it to my brother to fix it,so he deleted some partipacion,and try to put windows 8.1 back again,but say something about no boot disk,press any key....he downloaded recovery from his laptop,asus,but not working...i buyed this laptop 1,5 year ago,i dont know anything about laptops,and i dont want to buy new one,its to expensive for me,but to bring somewhere to fix it,could be also very expensive,just want to be able watch movies on it...anyone know can that be fixed or i should buy new one? My brother tryed to contact acer over chat and to call,but no one come on chat..maybe someone can help me? Pls?

Accepted answers

JordanB

Hello Poison Ivy2's brother.

Yeah I kind of explained all that stuff already if you had a chance to read through this thread. Smiley Happy

1. Put her BIOS back to defaults (F9) and then save and exit (F10).

2. After you save and exit BIOS, go back in to BIOS and enable the Boot Menu

3. Go to your computer and use RUFUS to create installation media. (follow instructions I gave you in previous posts)

4. If her computer came with Windows 8.1 w/ Bing, that vanilla Windows 8.1 iso isn't going to work, because it has a special "Bing" key and Microsoft won't activate it (Microsoft won't let you activate the vanilla Windows 8.1).

5. However you can download the Windows 10 iso and use RUFUS for UEFI only install. Please read through all of my previous posts and links. Smiley Happy

All comments

JordanB

You can try ALT-F10 at the Acer screen.

http://acer--uk.custhelp.com/app/answers/detail/a_id/29925/~/use-acer-erecovery-management-to-restore-your-system-or-create-recovery-media

If that doesn't work, you can put (free) vanilla windows 8.1 on there....

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

and then get your drivers here....

http://us.acer.com/ac/en/US/content/drivers

And then DVD software here:

http://www.videolan.org/vlc/index.html

Or you can order your Factory Default Recovery Windows 8.1 Software from the Acer Store:

http://store.acer.com/store/aceramer/html/pbPage.globalStoreSelector/ThemeID.35703000

Edit: Hopefully he hasn't messed with your BIOS settings. If he has, be sure to load the BIOS defaults (F9) and then save exit (F10). And then you may need to go back in to BIOS settings to enable the Boot Menu.

JordanB

It's possible that the Windows 10 black screen you were experiencing was because you needed a BIOS update. It's probably a little late now.....but apparently the latest BIOS addresses a brightness issue. After you get a stable computer, you can try to flash BIOS. But don't try until your computer is stable.

http://us.acer.com/ac/en/US/content/drivers

And of course Windows 10 is here:

https://www.microsoft.com/en-us/software-download/windows10

JordanB

Here's a couple more options for you....

http://community.acer.com/t5/Knowledge-Base/Windows-10-Installation-Recovery-Media-Creation-and-Use/ta-p/394236

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

PoisonIvy2

Wow ty....im sorry,i really dont understand anything what u said,but my brother would know to do what u said...i didnt touch that BIOS cause i dont even know whats that...i dont want windows 10,never ever..just want my 8.1 back....he tryed to install them back over usb or cd,not sure,but say no boot disc...ill let u know if he was able to fix it...ty so much..

JordanB

Ok sounds good. It's hard to say for sure why it said no bootable device......

Either he was trying to boot a non UEFI USB/disc or he didn't enable the boot menu.

http://acer.custhelp.com/app/answers/detail/a_id/3182/~/why-cant-i-get-the-f12-boot-menu-to-work-on-my-notebook-or-netbook%3F

PoisonIvy2

If he fix it with your help ill send u 30 euro for help ???? have to wait that he come home..im not touching it,i can brake even more if i touch it

JordanB

Can you send that in USD $$$ ?? 30 Euros=$32.75 USD (I'm joking) Smiley Wink

If he still has trouble after trying the above, there's one more thing he can try with Rufus and the vanilla windows 8.1 iso for UEFI only install...but I don't want to post that except for a last resort....to make it less confusing.

JordanB

The simplest thing might be to use that 30 Euros towards your Acer recovery media from the acer store. But even that can get complicated as sometimes you have to delete all your paritions first or wipe it first with diskpart clean.

There's lots of posts on this forum on using Acer recovery media or clean installing Windows 8.1. He can search forum too.

PoisonIvy2

I can send u in HRK ,thats Croatian kuna hahah...thats where im atm and where i originaly come haha..joke...i really mean it,its not much,but i would be glad to give u that if everything is ok after my brother do all this confusing things lol...he broke 5 laptop to learn bit about it...his 23 years old lol,hope he would know what to do ???? lol,windows with vanilla taste

PoisonIvy2

But he deleted all this parition already...i have no windows now...only nothing ???? he was reading forums for 8 hours...he tryed alot already...i cant go to acer store cause i dont have windows..lol...and i dont have anything on that laptop anyway...he can delete wvweything...just need any windows so i can put my dvd inside and watch movies

JordanB

Ok, he probably has a legacy asus laptop and will have to use rufus. Use this as a last resort.

1. download Vanilla iso

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

2. Use rufus...tell him to use Option 1. UEFI-only

http://www.eightforums.com/tutorials/15458-uefi-bootable-usb-flash-drive-create-windows.html

https://rufus.akeo.ie/

https://www.youtube.com/watch?v=ic5vSYCaay8

http://us.acer.com/ac/en/US/content/drivers

JordanB

Actually.....

He may not be able to use that vanilla iso because I think they put the Bing version on your laptop.It doesn't work if your laptop came with Windows 8.1 with bing.

So the best option would be to try Windows 10 again.....or order your recovery media from Acer store.

JordanB

This should help him clean install Windows 10 (he may have to use rufus if he has an older asus laptop)

http://community.acer.com/t5/V-and-VN-Series/Access-recovery-partition/m-p/399179#M6698

Or call Acer for your recovery media. I don't know how much they charge for your recovery media.

http://www.acer.com/worldwide/support/

PoisonIvy2

But i dont have windows 10...i would have to buy it then...my brother have only windows 8.1 on cd or usb..and yes...my laptop came with windows 8 already in it,i payed some guy to install it,so i dont know was it with bing lol...how can i order that if i dont have internet and windows on laptop? Can i order over tablet?

PoisonIvy2

Ok..ill try that...or maybe i should buy new laptop haha...im only visiting my brother on other country,im back to Germany end of the week...if i order that,i need to pay someone to do that for me...lol...maybe its really cheper to buy a new one ????

JordanB

If your laptop came with Windows 8, then you get a free Windows 10. You'll have to have your brother read through all my previous posts.

Your laptop supports Windows 10.

http://us.acer.com/ac/en/US/content/windows10-eligible-models

PoisonIvy2

I just looked at that support link...i choose Croatia,choose contact ,he kick me back to coose country...we tryed to call UK earlyer today,nothing too...my brother dont speak german,so i cant call germany...i kill my self..maybe i buy big portable ????