Why are there not any windows 10 drivers available for the R240HY bidx monitor?

badagliacca
badagliacca Member Posts: 1 New User

The question in the title?

Answers

  • sragsd0416
    sragsd0416 Member Posts: 13 New User

    Whatever you do...don't call their tech support because they are clueless. When I asked them (twice in case I got someone who was the village *****) they told me Windows 10 doesn't need them as the monitors will be recognized as generic PnP and that was fine.  I have 2 XB27OHU's and 1 X34 Predator.  I tired to use the 8.1 64 bit drivers for the 27's but windows won't use them. Weirder still I did load the 8.1 64 bit driver for my X34 and windows accepted that. Bottomline - I had to explain to tech support why drivers were required in some case (though they struggled with the concept that a monitor needed a driver in the first place).  IT came down to me making them answer yes or no to thie question - Would Acer be releasing Window 10 Drivers for my monitors in the future - "Yes" was the answer