M5-581T

blh102444
blh102444 Member Posts: 4 New User

I am trying to install a new HDD on a M5-581 computer using the recovery disc I made when computer was new. I get the message that a partition is missing and it will go no further. I only have 1 recovery disc. Is this correct or did I not burn additional discs that I should have. I hesitate to purchase recovery disk(s) from Acer and find it is the same as I have but would purchase if I thought it would resolve the problem.

Best Answer

  • blh102444
    blh102444 Member Posts: 4 New User
    Answer ✓

    Thank you for your help. I was able to download and install Win 10 with no problem at all. It did not ask for product key. checked device manager and no problems. Thanks again for you patience and help.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you check the size and the content of your recovery disc?

     

    I'm not an Acer employee.
  • blh102444
    blh102444 Member Posts: 4 New User

    After seeing the small size I am sure I am missing files            boot 16mb

                                                                                                efi   14.3 mb

                                                                                                sources   191 mb

                                                                                               bootmgr  389kb

                                                                                               bootmgr.efi   1.28kb

                                                                                                Total size  22.6  MB

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    yes, this is just a simple windows recovery enviroment, nothing to use to re-install windows.

     

    at this point, you can try to do a clean windows 10 install using your previous windows product key (starting from windows 7)

     

     

    recover your windows 7-8.x product key 8you can do it from windows 10 too):
    http://www.thewindowsclub.com/find-windows-product-key

    Download windows 10 from Microsoft website, using the download tool:
    http://go.microsoft.com/fwlink/?LinkId=691209

    Create an USB or DVD bootable media using that tool.

    backup all your data and create the Acer erecovery media, to restore your PC back to factory if something went wrong.

    Boot using the windows 10 bootable media, choose custom install and erase your HDD partitions; install windows 10 skipping product key requests.

    once at desktop, press windows logo key, choose Settings, updates & security, on the left side click Activation (must have a data connection) and input your windows 8 product key.

    so you will have a clean and authenticated windows 10 install, then you can look for any drivers that windows 10 can't find (you can check about any yellow exclamation mark on Device manager (windows logo key + X, Device manager)

    I'm not an Acer employee.
  • blh102444
    blh102444 Member Posts: 4 New User

    Thanks for the information. I am downloading it now and will let you know how it turns out.

  • blh102444
    blh102444 Member Posts: 4 New User
    Answer ✓

    Thank you for your help. I was able to download and install Win 10 with no problem at all. It did not ask for product key. checked device manager and no problems. Thanks again for you patience and help.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You welcome. 

    I'm not an Acer employee.