New acer T232 hl touch screen and touch doesn't work

ladyrxr
ladyrxr Member Posts: 1 New User

I just got a new T232HL monitor and attached it via HDMI and now VGA to my Dell desktop, which was converted from Win 8 to Win 10 several months ago. Monitor works great except will not respond to touch commands. Is it a faulty monitor that needs to be returned or is there something else I need to do to enable the touch function of the monitor?