background frozen but buttons still work??

sarahmarr90
sarahmarr90 Member Posts: 1 New User

I have an acer tab 8 w. It will turn on fine, and I get to the screen you swipe initially fine too, but when I get to the screen where I need to put in my password, there's nothing there - it's just a plain green background. The power button works fine and the volume buttons work fine, but there's nothing on the screen. I've tried resetting it and all that did was change the background colour from green to blue. Any ideas please?