I need a ODD bezel for hddcaddy in E1-572G

Celdin
Celdin Member Posts: 4 New User

Hi,

I recently bought a hdd caddy from the website hddcaddy.com, and they didnt sent me any bezels or mounts.

The issue: My laptop model doesnt have an optical drive. I have an empty bay with a plastic inside.

And so, i dont have any bezel or mount that i can put on the caddy.

I talked with their support and they dont have any way to fix this.

 

Is it possible to get a bezel from Acer? how?

 

The metal mount would be useful too, but the bezel is the real issue.

 

Thanks!

Answers

  • Hello,

     

    Here are the Acer part numbers:

    Spoiler
    42.M8EN2.002ODD.BEZEL
    33.M8EN2.003ODD.BRACKET (METAL MOUNT)

    You can request a quote and place an order from your Acer store in using the customer service form.

    In the form:

    1- You select in "Please Select a Subject: Other"

    2- In "Describe the Problem:", you indicate the S/N of the computer.

    3- Example:

        "Price request for the following spare parts:

         - P/N, description

         - Etc"

     

    You'll receive a quote by mail (pdf document). You can also phone them.

    France